Trust center
Refund & Replacement Policy
A clear support path for orders where the correct license key cannot be activated.
Eligible issues
Replacement review applies when the key is used on the correct product and edition but activation still fails.
Information required
Please provide your order number, product name, selected variant, activation error screenshot, and device/system version.
Incorrect product selection
Keys are edition-specific. A key for one product, platform, or edition may not activate another product. Contact support before purchase if unsure.